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Owned and operated by Aesperio Health, our team is ready to answer your questions about red light therapy panels, mats, and infrared saunas.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Once shipped, you can expect delivery within 5 to 8 business days to addresses within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy for red light therapy panels and mats?
If your product does not meet your expectations, contact our team to start a return. We will walk you through the process and make sure the experience is simple and straightforward.
Can I exchange my infrared sauna for a different model?
Yes, exchanges are available for unused products in their original packaging. Please reach out to our team so we can help coordinate the swap and ensure you get the right fit for your space.
What is the difference between a red light therapy panel and a mat?
Panels are designed for targeted, directional use and are typically mounted or placed on a stand. Mats offer a broader surface area, making them ideal for full-body sessions while lying down.
Do your infrared saunas require special installation?
Our infrared saunas are designed for straightforward setup in most home environments. Each unit includes detailed assembly instructions, and our support team is happy to guide you through the process if needed.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quality You Can Trust
Every red light therapy panel, mat, and infrared sauna is thoughtfully designed for durability and performance.
Free Continental U.S. Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
